AI Tools

Knowledge base platform for teams with AI-powered search and organization.

Spekit delivers timely knowledge and guidance where work happens - in browsers, applications, and communication tools. AI learns what information people need in context. Create guided processes and best practices. Perfect for customer service teams and sales organizations. Knowledge appears automatically when relevant. Reduces training time for new employees. Analytics show impact on productivity. Integrations with major platforms.

Stonly combines knowledge bases with interactive guidance using AI to serve up right help at the right moment. Build beautiful help centers and in-app guidance accessible when customers need it most. AI recommends relevant articles based on user context and behavior. Perfect for customer support and product teams wanting self-service first. Reduce support tickets with better self-service deflation. Mobile-friendly interface works on all devices. Integrates with major communication and support platforms. Analytics show effectiveness and identify missing knowledge.

In-app guidance and tutorial platform for user onboarding. UserGuiding creates interactive guides embedded in applications. Perfect for user education. Features include interactive guides, surveys, analytics, integrations, and mobile support. No coding needed. Beautiful design. Mobile app. Integrates with popular business tools and platforms. Supports multiple use cases and deployment scenarios.

WalkMe helps employees use enterprise software effectively with AI-powered guidance and digital adoption platform. Smart tips appear based on user actions. Create guidance for any application. Perfect for large organizations with many systems and applications. Reduce training burden on IT. Improve user productivity and satisfaction. Detailed analytics show adoption metrics. Integration with enterprise architecture.

Whatfix provides in-app guidance, support, and knowledge base accessible at moments of need. AI surfaces tips and guidance based on user behavior. Create interactive walkthroughs for complex processes. Perfect for SaaS platforms, enterprise apps, and internal tools. Improve user adoption and satisfaction. Reduce support tickets. Analytics show engagement. Custom branding matches your application. Mobile support.

Airgram records video meetings and generates AI summaries, transcripts, and action items automatically across all major platforms. Perfect for sales teams needing records of customer conversations or product teams gathering feedback. Smart chapters break recordings into sections for easy navigation. Search transcripts to find when specific topics were discussed. Export summaries to project management tools. Team members can skip to relevant sections. Integrates with Slack for notifications. Secure storage with granular permission controls.

Balto provides real-time guidance to sales and support teams during customer calls using AI to analyze conversations and suggest effective talking points. Transcription-based prompts appear on screens as calls happen. Perfect for inside sales teams wanting higher win rates and customer satisfaction. Agent coaching happens in the moment while customer is on call. Post-call insights drive continuous learning. Integrates with CRM systems and phone systems. Compliance-focused with call recording.

Open-source scheduling platform with AI-powered booking optimization.

Cogito provides real-time AI coaching for customer service agents, offering guidance during calls and chats. AI analyzes conversation tone and sentiment, suggesting better approaches for difficult situations. After calls, AI generates coaching tips for improvement. Perfect for contact centers wanting to improve agent performance and customer satisfaction. Works across phone, chat, and email. Integrates with major contact center platforms. Quality assurance becomes data-driven. Agent morale improves with helpful feedback.

Colibri provides meeting intelligence platform using AI to analyze discussions, identify decisions made, track commitments, and auto-generate meeting minutes. Perfect for teams wanting accountability and clear follow-up actions. Integrates with calendar to automatically join meetings across platforms. Multi-language transcription. Post-meeting insights highlight what was discussed and who committed to what. Perfect for complex organizations with many meetings. Reduces time spent on administrative tasks post-call.

Glia provides customer engagement platform combining chat, voice, and video with AI routing and smart agent recommendations. Perfect for financial institutions and regulated industries with compliance needs. AI understands customer intent and matches with best-equipped agent. Integrations with core banking systems. Visual guidance tools assist customers through complex processes. Superior customer experience reduces friction. Reporting and analytics drive continuous improvement. HIPAA and PCI compliant.

AI-powered meeting recorder that creates shareable video highlights and notes.

LivePerson powers conversational engagement across chat, messaging, voice, and video with AI chatbots and human agents working together. AI learns from conversations and improves over time. Perfect for enterprises handling high volumes of customer interactions. Real-time escalation when complexity exceeds bot capability. Rich conversation context available to humans. Analytics and AI insights drive improvement. Integration with major CRM and helpdesk systems. Multi-language support. Used by Fortune 500 companies.

Nylas powers communication integration across email, calendar, and meeting platforms, enabling developers to build unified messaging experiences. API connects appointment scheduling, email management, and video conferencing in custom applications. AI assists with availability matching and scheduling optimization. Perfect for SaaS platforms, healthcare providers, and teams needing communication infrastructure. Real-time sync across providers. Secure OAuth authentication. Handles millions of events daily. Documentation and SDKs for major languages.

Reso builds a video meeting platform optimized for AI-powered collaboration, featuring smart meeting management, automated summaries, and action item tracking. AI assists with meeting transcription and follow-up coordination. Perfect for distributed teams needing structured, efficient meetings. Attendee tracking shows who participated most. Recording and playback available for asynchronous team members. Calendar integration simplifies scheduling. Works on web and mobile. Built-in chat for supplementary discussion. Integration with project management tools.

Scheduling tool with AI-powered availability overlays and polling.

Tethr uses AI to analyze customer service interactions across voice, chat, email, and social to identify coaching opportunities and compliance issues. Conversation intelligence reveals patterns in successful interactions versus problematic ones. Perfect for large contact centers seeking operational insights. AI detects compliance violations automatically. Quality assurance becomes efficient and data-driven. Sentiment analysis shows customer satisfaction drivers. Integration with existing systems. Executive dashboards for leadership.

Wudpecker automatically joins your meetings as an invisible participant, recording audio and generating comprehensive meeting minutes with action items and key decisions. Works with Zoom, Google Meet, and Teams. AI summarizes conversations and highlights next steps. Perfect for busy professionals who need meeting records without manual effort. Searchable transcripts. Integrates with Slack to send summaries. GDPR and CCPA compliant. Lightweight bot doesn't slow meetings. No participant approval needed for recording.

Zendesk Chat provides live chat customer service with AI agent assist features and conversation routing to the right specialist. AI suggests responses in real-time based on conversation context. Perfect for support teams wanting faster, better customer interactions. Integrates with Zendesk helpdesk for unified ticketing. Canned responses and macros speed up common interactions. Pre-chat forms gather necessary information. Co-browsing optional for technical support. Mobile app for support teams on the go.